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    Sensée in a Nutshell
    Improved!

How can Home working help your business?

With a dynamic On-Demand home based workforce you can target your business demands more efficiently whilst reducing costs.

Recent Clients

What We Offer

Real-Time Call Monitoring

1-click listening, whisper coaching and live conference interaction so you know your HomeAgents are doing it right first time.

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Versitile IVR Scripting Services

Our platform can talk to any CRM system enabling you to build powerful IVR rules ensuring customer treatment compliance.

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Centralised Audio & Screen Recording

Give access to your recordings to your QA team so they can review and score calls to help continuous performance improvements.

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Seamless Scheduling

The TeamTonic© Scheduler provides powerful on-demand and just-in-time scheduling tools so your HomeAgent's are there when your customers need it.

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True Tenant Web Admin

Have complete control over your virtual contact centre through our web administration panels with true tenant seperation and Independence.

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Real-Time Dashboards

Create and customise your own live statistic dashboards for a complete view of your virtual contact centre.

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Sensée has created a new niche in outsourcing for contact centres in the UK that is revolutionising performance for their clients.

CallCentre.co.uk

Read more: callcentre.co.uk

Sensee named finalists in 2 categories at the 2013 European contact centre awards as ‘Outsourcer of the year’ and for ‘Outsourced relationship of the year’ in conjunction with our client Argos part of the Home Retail Group.

CAA Best Outsourced Partnership

Watch on YouTube: HRG Sensee Home Working

Homeworking environment raises the bar on performance.

Sensée cut client costs from 10% - 14%

PDF: View the Article

Who We Are

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We Are Good At

System design 85%

Data analysis 95%

Link-level analysis 98%

Coverage modelling 85%

Meet The Team

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Mike Ross

Co-Founder, Art Director

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Mattias Nuffer

Co-Founder, Web Developer

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Kindra Hall

Web & Graphic Designer

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Jim Terrell

Client Manager

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Contact Us
  • Web Address: www.sensee.co.uk
  • Phone: 0800 123 5555
  • Email: info@sensee.co.uk
  • Monday - Friday: 9:00 am - 5:30 pm
    Saturday - Sunday: Closed
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© 2015 Sensée Ltd. All right reserved.